Privacy Policy — Jarful

1. Introduction

This Privacy Policy explains how Jarful (“we,” “us,” “our”) collects, uses, and protects your information when you use our website, mobile application, and related services (collectively, the “Service”). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1. Information You Provide

Account Information: Name, email address, and a hashed password. You may create “jars” containing messages, labels, titles, descriptions, and optional donation URLs or donation provider selections.

IMPORTANT NOTICE ABOUT SENSITIVE DATA

Our Service is not designed to receive or store medical, financial, or legally sensitive information, including but not limited to personal health details, medical diagnoses, treatment plans, financial account numbers, or legal identification numbers. You should not submit such information. If you choose to provide sensitive information, you do so voluntarily and at your own risk.

2.2. Automatically Collected Information

We may collect IP address, device information, browser type, operating system, usage patterns, and crash logs to help operate, secure, and improve the Service.

2.3. Information from Integrated Services (Optional)

If you connect third-party services (for example, donation providers), we may receive provider IDs, public account identifiers, and donation destination information. We do not receive your banking or raw financial credentials from those providers.

3. How We Use Your Information

We use information to provide and operate the Service, save and display your jars and messages, manage accounts, support sharing and visibility settings, process optional donation URLs or provider selections, protect the platform, respond to support requests, and improve features and reliability.

4. Use of AI / Large Language Models (LLMs)

Some features may use AI models to analyze or generate content (summaries, suggestions, categorization). Text you submit to AI-assisted features may be processed by third-party AI providers. You must not submit medical information, protected health information, financial data, or other sensitive personal identifiers to these features. You are solely responsible for text you submit.

5. Legal Basis for Processing (GDPR Users)

If you are located in the EEA, UK, or Switzerland, we rely on consent, contractual necessity, legitimate interests (service improvement, debugging, security), and legal obligations as lawful bases for processing.

6. How We Protect Your Information

We use industry-standard safeguards including HTTPS for data in transit, database encryption where applicable, secure password hashing, access controls, logging, and monitoring. While we take reasonable measures to protect data, no system is perfectly secure and we cannot guarantee absolute security.

7. Data Sharing and Disclosure

We do not sell your data. We may share data with service providers who assist with hosting, analytics, email delivery, and AI processing, as well as with legal authorities if required. Third parties are contractually obligated to protect your data.

8. Data Retention

We retain data while your account is active and as necessary to comply with legal obligations. You may delete your account to remove jars, messages, labels, and profile information; deleted content may persist temporarily in backups until those systems cycle.

9. Children's Privacy

The Service is not intended for children under 13 (or under 16 where GDPR applies). We do not knowingly collect information from minors.

10. Your Rights

Depending on your jurisdiction you may have rights to access, correct, delete, export your data, withdraw consent, or object to processing. Contact us at privacy@jarful.appto make a request.

11. Third-Party Links

The Service may link to third-party services (including donation providers). We are not responsible for the privacy practices of those services.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically; changes take effect when posted. We encourage you to review this page regularly.

13. Contact Information

For questions or concerns: Email: privacy@jarful.app